About Me

I'm Melissa, the owner of Mel Mel Studio. I am a Chinese-Australian illustrator, content creator and designer with a passion for creating cute, silly and wholesome art. 



With Mel Mel Studio, I aim to create pieces that not only bring comfort and joy, but also inspire, bring people together and make them feel less alone.

I pour a lot of myself into designing my products so I'm so very grateful you're spending some time on here checking them out.
If you'd like to check out more of my designs, here's a link to my design portfolio.

You can also find me here: 

Instagram 
TikTok
Youtube

Frequently Asked Questions

When will my order be processed and sent?

All orders are processed and shipped from Sydney, Australia via Australia Post.

Orders are processed within 1-5 business days after your order is confirmed via email, along with your tracking number (except for orders with only flat items - stickers/prints). Since I pack and ship out orders entirely myself, please be patient as I fulfil the orders.

Orders within Australia will arrive between 2 business days to 2 weeks from date posted. Orders outside of Australia are estimated to arrive within 5-15 business days. Shipping times may vary, and these are just estimates!

Do you ship to my country?

Here are the countries I'm currently shipping to:

Australia, New Zealand, Hong Kong, Japan, Singapore, South Korea, United Arab Emirates, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United States.

If you do not see your country on here, please check the Australia Post website to see if your country has any shipping restrictions. If not, feel free to email me and I'll see if I can add it to the list!

Please be aware of any additional duties, taxes and/or charges which you may be required to pay for international orders.

I order stickers and/or prints. Why isn't there a tracking number for my order?

To make shipping more affordable, orders with only stickers and/or art prints are sent out with a stamp & envelope which means there is no tracking. This means that I am unable to track the item after it has been shipped. If you're worried about your items getting lost, please upgrade to the Domestic Parcel option to receive a tracking number for your order (please note this will result in additional shipping fees).

Do you accept returns, refunds and exchanges?

No, all sales are final. Returns, exchanges and refunds will not be accepted unless the order you received was incorrectly packaged.

Please check your order carefully when placing it! Once orders have been shipped, I will not be able to make any changes to your package.

By placing an order, you agree that any lost / stolen / incorrectly addressed packages are not my responsibility.